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Category Operations
Job Title Warehouse Operations process Improvement Specialist
Job Description

This operations process improvement position will require the understanding and identification of multiple areas of improvement in regards to warehousing and production.   Along with day to day contributions and management of operations, a primary focus will be the development of process improvements for warehouse operations, production, and purchasing while keeping expenses to a minimum. Professional communication between all areas of operations and officers of the company are of high priority and requirement. 

Responsibilities

  • Contribution and management of warehouse, production and purchasing for day to day operations.
  • Position will be responsible for analyzing existing processes, documenting and process mapping of the daily activities of the warehouse, production, purchasing, and RMA processing teams.
  • Presentation, verification of acceptance and Implementation and of proposed improvements.  
  • Drive process development activities to improve the operational efficiency and processes of production, warehouse operations and purchasing.
  • Identify and implement process improvements to meet and exceed quality and on-time delivery of products.
  • Track and report weekly metrics pertaining to each group.
  • Identify and improve quality of production and fulfillment to include: order accuracy, shipping and production.
  • Identify and improve inventory accuracy through cycle count program and resolution of discrepancies.
  • Identify and implement process to reduce slow-moving and obsolete inventory value and assist in maintaining inventory value to maximize turns.
  • Oversee and assist purchasing process to help increase performance and reduce overall cost of goods.
  • Analyze warehouse layout and suggest/ implement optimum configurations to increase pick process.
  • Oversee freight expense and identify methods to reduce costs.
  • Train personnel as it relates to new process documentation and procedures.

 

Requirements

  • At least 2 years previous experience in industrial engineering / process engineering / business process re-engineering / business process improvement
  • At least 2 years experience in operations
  • Warehouse operations experience is a plus
  • Experience in production management is a plus
  • Business professional communication skills - written and verbal
  • Organized and detailed orientated
  • Understanding of Microsoft Office Products(Word, Excel, Outlook)
  • Existing experience with MS Great Plains is a plus
  • Ability to work in a team orientated environment
  • Able to manage multiple tasks and or projects
  • Energetic, self-motivated, great attitude
  • Strong analytical and problem-solving skills and mechanical aptitude
  • Bachelors degree
    • engineering discipline, computer science, business management, risk management, supply chain management, finance preferred


New graduates are encouraged to apply if relevant internships or co-ops have been completed.
This is a full-time position in Plano, TX. Benefits begin on first day of employment. Relocation is not available for this position.

About the company:

Since being founded in 1986, we have pioneered the barcode industry and revolutionized the industry by de-mystifying the notion that barcodes are difficult to install and use. From our start as a catalog fulfillment company focused on barcoding hardware, we have developed into a full service solutions provider that is able to design, build and deliver cost-effective barcode and RFID-enabled solutions that result in improved efficiency and significant operational savings for our customers.



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Contact Name Lisa Dauria
Contact Phone 4693873428

Category Business Analyst
Job Title Special Projects Officer/Business Analyst
Job Description

 

AHIMA is the premier association of health information management (HIM) professionals.  Its over 57,000 members and 52 affiliated component state associations are dedicated to the effective management of personal health information needed to deliver quality healthcare to the public.  AHIMA is committed to advancing the HIM profession in an increasingly electronic and global environment through leadership in advocacy, education, certification, and lifelong learning.  AHIMA is recognized as the premier source of “HIM knowledge,” the respected authority for rigorous professional certification, and one of the industry’s most active and influential advocates in Congress. 
 
The AHIMA corporate office has an immediate opening for a Special Projects Officer / Senior Business Analyst. Qualified candidates will possess the right mix of leadership, business and technical competencies, skills and experience.  The position entails a significant amount of strategy, both from business direction and financial perspectives. The successful candidate will be responsible for leading and/or participating in important projects and would require “big picture” perspective of the organization and experience in business transformation. They would be required to analyze and truly understand both task and decision processes. This individual must be able to make recommendations of how to innovate and improve the organization’s business processes and lead/participate in the implementation of approved changes.
Specific responsibilities include:
  • Lead / participate in business process and service delivery improvement / innovation initiatives.
  • Identify and analyze current business processes; identify non-value-added activities; determine root cause of inefficiencies / ineffectiveness; re-engineer and implement streamlined innovative business practices that focus on the needs of our members and clients while achieving financial goals.
  • Serve as an internal consultant to business units, developing immediate credibility and respect and leveraging that to influence and encourage forward thinking business operations. 
  • Work closely with the existing staff to deepen their understanding of efficient business process operations and product delivery.
  • Quickly engage stakeholders to improve businesses processes, increase efficiency and facilitate working sessions to develop detailed business requirements.
  • Identify opportunities to broaden the positioning, effectiveness and value of AHIMA services and products.
  • Analyze and support service quality.
  • Support BPI/BPR efforts via PMO services and change management.
  • Other duties as assigned by the CEO.
Organizational experiences
The candidate must have experience in complex organizations that have multiple value propositions and mission components, not just financial goals. She/he must demonstrate an understanding of, and ability to apply state-of-the-art business practices in, a complex organization, preferably involved in the health industry, and having varied stakeholders.   The candidate will have demonstrated experience in leadership of teams and fostering innovation ideas and success of being a champion of those ideas. 
 
Personal attributes
He/she must thrive in an atypical not-for-profit organization – an assertive, fast paced, high energy, entrepreneurial environment -- and in a highly collaborative, relationship-based culture where everyone is willing to roll up their sleeves and contribute to mutual success. Being both strategic and execution oriented are important. Effectively working through the business units and communicating concepts is required.  He/she will be intelligent, have high integrity, bring a positive outlook, and not hesitate to engage, question or challenge the status quo in a constructive manner.  He/she will be outgoing, able to easily develop strong working relationships, thrive in building consensus and have excellent verbal and written communication skills.  He/she must be self motivated, confident, and able to motivate the team.  Bringing strong presence and the ability to speak publicly are required. Being aligned with leadership characteristics of empowerment, engagement, and respect is essential.  
 
Education and experience
·         Qualified candidates hold an MBA, MSIE, or related graduate degree with training in business process reengineering/innovation or related areas.
·         RHIA preferred. 
·         Knowledgeable of healthcare industry, must have a strong interest in and understanding of our business, its strategic direction, challenges and strengths.
·         7+ years of work experience in the healthcare industry and consulting is preferred.
·         Seeking qualified candidates who are enthusiastic, posses a passion for life, work.
 
 
 
 
Contact Name Dawn Dennie
Contact Phone 312-233-1199

Category BPM consulting
Job Title BPM Architect
Job Description

Join a Consulting Firm that appreciates what you bring to the table! Capco is a leading global provider of integrated consulting, technology, and transformation services dedicated solely to the financial services industry. Our professionals combine innovative thinking with our unrivalled first-hand industry knowledge to offer our clients consulting expertise, complex technology and package integration, and managed services to move their organizations forward. Through our collaborative and efficient approach, we help our clients successfully increase revenue, manage risk and regulatory change, reduce costs and enhance control. In North America, we specialize in Banking, Capital Markets, Finance, Risk & Compliance, Technology and Wealth Management with offices in Chicago, D.C., New York, San Francisco and Toronto. We are also looking for qualified candidates with a strong background in IT delivery, program management, and IT project management. Our ideal candidates should have an understanding of financial services and / or consulting methodologies within the financial services industry (strategy work, business case development, process mapping, lifecycle of project implementation, requirements gathering, competitive assessment, etc). In addition, they should have: • Minimum 5 years of in depth IT Project Management experience • Minimum 3 years of iterative and agile SDLC experience • Minimum 3 years leading BPMS delivery • Solutions included multiple integration methods and protocols • Minimum 3 years developing and delivering sales / proposal • Minimum 2 years delivering BPM strategies (vendor selection, business case, or process prioritization) • Supported the definition and development of at least 1 BPM Centers of Excellence • Familiar with Business Activity Monitoring and Business Intelligence • Financial Services domain experience (capital markets, especially front office), credit & operational risk, commercial banking. • Strong PowerPoint, Project, Word, and Excel skills as well as strong written and verbal communication skills. As a Capco Consultant, you will: ? Lead or participate in a Capco team to best service our clients’ needs while developing an understanding of client strategic direction, issues and project goals ? Utilize your intellectual curiosity and innovative thinking to solve complex problems ? Work in a team environment with a personal accountability for your own deliverables ? Need to pay attention to detail, ensuring efficient and complete structured data gathering, research and analysis ? Be an active participant in use case development, process modeling, and functional documentation ? Work on the implementation of strategies and integrated solutions to address client needs ? Gain tremendous exposure to senior financial services professionals while participating in client meetings and workshops ? Have multiple opportunities for leadership and visibility by developing high quality presentations and reports to effectively communicate project findings to client team as well as Capco internal ? Get involved with Capco training programs to further expand your knowledge of consulting, project management, financial products, process optimization techniques (such as Six Sigma), and a variety of other areas ? Participate in the development of new opportunities for Capco: conduct market/client research and analysis and take part in networking opportunities

Contact Name Dan Morris
Contact Phone 630-788-2930

Category Information Technology
Job Title Process Analyst
Job Description

 

Apollo Group - Process Analyst - Phoenix, AZ (REFERENCE #: 122108)
This position is responsible for mapping current processes, identifying opportunities for improvement, conducting maturity assessments, designing future processes and identifying necessary process metrics. Strong information elicitation skills and Visio diagramming skills are essential.  Understanding of IT processes is important. Logical, detail-oriented candidates with 3 or more years of process experience are welcome. Rummler-Brache, Hammer and Company, Performance Design Lab training and/or certification preferred.  ITIL v3 Foundations certification is a plus.
 
Please email your resume to Lisa Haden at lisa.haden@apollogrp.edu
Contact Name Lisa Haden
Contact Phone 6025577970

Category Information Technology
Job Title Process Analyst
Job Description

 

PROCESS ANALYST (REFERENCE # 122108)
This position is responsible for mapping current processes, identifying opportunities for improvement, conducting maturity assessments, designing future processes and identifying necessary process metrics. Strong information elicitation skills and Visio diagramming skills are essential.  Understanding of IT processes is important. Logical, detail-oriented candidates with 3 or more years of process experience are welcome. Rummler-Brache, Hammer and Company, Performance Design Lab training and/or certification preferred.  ITIL v3 Foundations certification is a plus.
Contact Name Lisa Haden
Contact Phone 6025577970

Category Business Process Engineering Manager
Job Title Business Process Engineering Manager
Job Description

Business Process Engineering Manager
 
Location Dover, NH 100 Education Way
Full Time/Part Time Full time
   

Position Summary

Working In partnership with Operations’ divisional leadership, the Business Process Engineering Manager will spearhead business process engineering improvements. Duties include coordinating and documenting technical and business process engineering requirements in Operations’ functional divisions and across other areas of the company. This management position will work with corporate operational divisions to analyze, identify, and implement operational process improvements that result in streamlined business processes and/or reduced business costs. Work will be directly with the leadership within Operations divisions, and partnering with other organizational units/departments on various projects. This is a leadership position that guides and drives innovation and process/business efficiency within and across operational divisions, using rigorous business process methodologies and technologies. Additional responsiblities include the following:

Process Engineering

  • Provide innovative process and quality engineering management for new systems.
     
  • Develop and execute effective process designs to meet production requirements.
     
  • Monitor and improve current processes within the framework of clients’ goals and departmental and corporate strategies.
     
  • Analyze new processes and procedures and develop cost/benefit analysis.
     
  • Develop new business process and equipment needs; design implementation and start-up requirements; assure design meets functional requirements; develop start-up plans; and assist in preparing work instructions and planning training as needed.
     
  • Work with operations’ divisions to:
    • create detailed budgets for proposals;
       
    • define performance matrixes;
       
    • and help manage the cost and time constraints of projects.

     
  • Support the conversion of processes into potentially commercially viable large-scale operations.
     
  • Ensure the new process works at the optimum level-to the right rate and quality of output - in order to meet established needs.
     
  • Make observations and take defined measurements directly, as well as collect and interpret data from the other technical and operating staff involved.
     
  • Ensure that all aspects of an operation or process meet specified regulations.
     
  • Troubleshoot existing processes to identify and address opportunities for improvement, e.g., efficiency, cost-effectiveness.

Data Management

  • Help manage all aspects of data flow impacting operations–input, processing, and output–for all process improvements.
     
  • Consult with managers and others to determine information requirements.
     
  • Design and write specifications for developing and implementing solutions for tracking and managing large amounts of data, and oversee documentation of resulting processes/procedures.
     
  • Ensure data accuracy and timeliness through interactions with department managers, program managers, vendors, and clients.

General Management

  • Establish and expand relevant six sigma procedures (or other business process methodologies) and metrics by working with all operations divisions.
     
  • Establish and monitor balanced scorecards across all operations.
     
  • Monitor implementation of capital projects, gathering needs from others, performing/facilitating research, and coordinating multiple stakeholders’ involvement.
     
  • Responsibilities for working with operations' management includes:
    • Leading the process design team
       
    • Identifying Operations' business priorities
       
    • Identifying the needs of clients, intermediaries, and suppliers
       
    • Identifying the business processes to be reengineered for process improvements
       
    • Understanding, documenting, and assessing the business processes being reengineered or improved
       
    • Designing, documenting, and assessing the new (reengineered or improved) business process
       
    • Documenting the technology and facility requirements of the new business processes
       
    • Planning the introduction of the new business processes, the development and implementation of the information systems, and the start-up of the new business processes
       
    • Acting as the main project team liaison with other Measured Progress divisions

Qualifications

  • Master’s degree in Business Administration (MBA)
     
  • Minimum of seven (7) years of process engineering experience including direct involvement in implementing technology initiatives.
     
  • Minimum of Five (5) years supervisory and/or project management experience.
     
  • Six sigma certification and experience with Balance Scorecard methodologies (or other business process improvement methodology) is required.
     

Contact Name Thanh Giddarie
Contact Phone 603-749-9102

Category Operations Transformation
Job Title Vice President, Operations Transformation
Job Description

 

Our client,  a leading dairy commodity and ingredient supplier, is looking for a Vice President, Operations Transformation. The pace is fast and responsibilities are expected to expand quickly. 
 
Initially, this person will lead the company’s operational improvement with the organization’s mission, vision and core values framework and in support of organizational culture and service philosophy. Ultimately, s/he will be measured by the prospects for a healthy organization filled with enthusiastic people working with efficient and effective processes supporting the organizational commercial enterprise.  
 
This position reports to the President & CEO and interfaces with all key leaders within the company.  
 
The successful candidate will be an accomplished financial, operations and/or IT professional background with broad, experience and responsibilities for leading an organizational redesign, including operations, ERP implementations, systems and people effectiveness.
 
Candidates must have a Bachelor’s degree at minimum with an MBA being preferred but not required.
Contact Name Karolyn Leonard
Contact Phone 630-590-6337

Category System Architect
Job Title SENIOR SYSTEM / SOFTWARE ARCHITECT
Job Description

 

Pegasystems, the leader in Business Process Management (BPM) software, is looking for top level talent to join our world class Professional Services team! Delivering the latest technology to the foremost companies, employees of Pega Professional Services are able to maximize their personal and professional growth. If your goal is to work with an industry leader, driving cutting edge solutions and working with Fortune 500 firms in BPM solutions, then Pegasystems is for you.
 
 
Established in 1983 and headquartered in Cambridge, MA Pegasystems (NASDAQ: PEGA) is consistently ranked #1 in BPM by leading industry analysts. Pega’s market-leading technology (PRPC) enables organizations that include many of the Fortune 500, to realize rapid and significant business returns. 
 
 
Job Purpose: Senior System Architects are technical leaders, responsible for the design, architecture, and implementation of PRPC (PegaRULES Process Commander) based solutions. They adapt to the challenges of changing environments and infrastructures to meet client deliverables. Working out on client sites they become exposed to and experts in overcoming the complex obstacles many businesses face. Business knowledge in one of the following domains is preferred; financial services (retail or wholesale banking), insurance, healthcare or CRM. 
 
Once new hire training is complete, Senior System Architects (SSAs) will have developed the skills in PRPC to complement their prior experience to be a senior member of our implementation teams. Once the SSA has obtained an average of 6 months of experience, they will then go through the Lead System Architect certification (CLSA) training. Upon CLSA certification, they will be considered for promotion to Lead System Architect.
 
 
Roles and Responsibilities:
§ Actively participate in the requirements, design and build phases; delivering high quality deliverables.
§ Assist with planning and execution of unit, integration and user acceptance testing.
§ Ensure delivery of solutions within the structured timeframe.
§ Provide technical expertise and ownership of technical solutions.
§ Collaborate and team with clients, partners, and Pega team on client sites. Continual focus on Customer Success.
§ Assist in the identification of enhancements to the core base product.
 
Goal/Key Result Areas:
§ Provide thought-leadership to clients and team members across business and technical project dimensions, solving complex business requirements. 
§ Mentor all team members on their assigned project tasks. 
§ Participate in the development of additional consulting opportunities within the client base.
§ Other responsibilities and key result areas will be assigned as required.
 
Education and Minimum Requirements:
§ Typically requires BS Degree with 7 years of experience, or Masters Degree with 4 years of experience (Computer Science, Computer Engineering, and Electrical Engineering).
§ Experience in analysis, design, development, and application deployment of large scale Java centric enterprise
      application systems.
§ Experience in J2EE (JSP, Servlets, EJB, XML, Java) and/or .Net, Oracle and/or DB2 and MS/SQL
§ Experience in Websphere or Weblogic Application Server
§ Strong OO experience
§ Develop an advanced knowledge of the PRPC Architecture and all PRPC design and implementation features. 
 
Pega Provided Certification Training:
 
New Hire
§ Enablement Program for System Architect (SA) certification
§ Immersion Program for Senior System Architect (SSA) certification
 
1st Year
§ Immersion  Program for  Lead System Architect (LSA) certification
 
 
Must be able to travel to client sites 100% of time
Pegasystems does not provided immigration sponsorship for this position.
 
To apply please send email to PSCareers@pega.com with the job title in the subject line.
Contact Name Jennifer Sullivan
Contact Phone 617-866-6957

Category Professional Services
Job Title Senior Business Architect (Business Systems Analyst role)
Job Description

Pegasystems, the world's leading provider of BPM software, is seeking experienced business systems analysts to join our Professional Services Division. Since July of 2008, our Professional Services division has doubled and is looking forward to continuing this growth in 2010. Our Professional Services team is currently seeking strong technical consultants who have a desire to travel, interact with leading brand-name clients nationwide and utilize the strongest BPM tool on the market.

We are looking for business systems analysts to join our team who have a proven track record of successful engagements in a business systems analyst role within one of the following industries – Healthcare, Finance, Insurance, Life Sciences, the Public Sector, or CRM. They must have a BS degree with 5+ years of experience (or a Masters Degree with 2+ years of experience) in OO, agile methods, analysis, requirements gathering, use case modeling, user acceptance testing, facilitating JAD sessions, and exposure to large scale, enterprise application systems. While this position does not require re-location to our headquarters, it does require 100% travel Monday through Thursday.   Opportunities exist throughout the United States.

As a member of the Pegasystems Professional Services group, our Senior Business Architects are primarily responsible for the requirements and design phases of the Pega solution implementation, in addition to, involvement in the training and preparation of clients approaching solution deployment. Our analysts have a high level of client interaction and partnership, working with the business to translate their business logic into a PRPC solution that can be stretched across the organization, and eventually applied to any of the leading industries worldwide.

 

Qualified candidates may apply by sending resume and cover letter to: jessica.gardner@pega.com or via the web: www.pega.com/careers.

 

About Pegasystems, Inc.: Pegasystems (NASDAQ: PEGA) is the industry leader in Business Process Management (BPM) software solutions. We help some of the world’s largest organizations achieve new levels of agility, become more competitive, and innovate in ways they often did not know were possible. With 10 consective record breaking sales quarters, 300% growth in stock in the last year, and a growing worldwide team of more than 1100 employees; Pegasystems has aggressive and exciting strategic growth plans for its future.

 

Contact Name Jessica Gardner
Contact Phone 617-866-6784


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